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URL:https://www.learndesk.us/class/5794615212900352/customer-service?ref=outlook-calendar
SUMMARY:Customer Service
DTSTART;TZID=America/Los_Angeles:20260513T190000
DTEND;TZID=America/Los_Angeles:20260513T200000
LOCATION:https://www.learndesk.us/class/5794615212900352/customer-service?ref=outlook-calendar
DESCRIPTION: Each and every one of us serves customers, whether we realize it or not. Maybe you’re at the front of a company, serving the people who buy your products. Perhaps you’re an accountant, serving the employees by producing their paychecks and keeping the company running. Or maybe you’re a company owner, serving your staff and your customers.
This workshop will look at all types of customers and how we can serve them better and improve ourselves in the process.
Workshop Objectives
Research has consistently demonstrated that when clear goals are associated with learning, the learning occurs more easily and rapidly. With that in mind, let’s review our goals for today.
By the end of this workshop, you should be able to:

State what customer service means in relation to all your customers, both internal and external
Recognize how your attitude affects customer service
Identify your customers’ needs
Use outstanding customer service to generate return...

https://www.learndesk.us/class/5794615212900352/customer-service?ref=outlook-calendar
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