Is Your Hospitality Property Accessible

A Guide to Owning and Operating a Hospitality Property Successfully Series #4 - How Do Customers See Your Hospitality Property?
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Transcript

Chapter 43 is your property accessible? Now, I understand rules and guidelines will vary depending on where you're from. But I also know if I were to share all the rules and regulations worldwide, this chapter would probably be a couple of thousand pages long. For simplicity sake, I'm going to refer to the 2010 ada, Americans with Disabilities Act standards for accessibility design and updates. Is your hospitality property accessible? Just having a couple of rooms allocated accessible does not mean your property is compliant with your country's rules.

Rules can be updated, and any new renovations in a room might make elements of that room inaccessible. I have attached a link to the 2010 Aba standards for accessibility design in the resource section for you to study if living within the United States and to compare with your own country. Trees guidelines and regulations outside the US. Since the United States still uses the imperial system for measurements, I've included a link to an imperial metric conversion chart. Hospitality property should ensure they have all the required elements necessary as an accessible property. Here are tips on what to look for an accurate and reliable reservation system to provide persons with disabilities the ability to reserve rooms with accessible amenities.

A sufficient number of accessible rooms including rooms with communication features, seeing the included guest room requirements. A medical amenities that are provided to inaccessible guest rooms must be also provided an accessible guest rooms for example, a vanity countertop space is provided in inaccessible guestroom bathrooms, then comparable vanity spaces must be provided an accessible guest rooms, distribution of accessible rooms among various classes of your accommodation Which you consider includes room size, bed size, cost view fixtures such as hot tubs and spas, non smoking, smoking and the number of rooms provided accessible sleeping rooms with rolling showers as required by the standards, accessible fire alarm or other emergency warning systems for individuals who are deaf or hard of hearing. Accessible pathway approaches protected from the elements and turning space for wheelchairs. Have carpeting is provided. ensure it is low pile and tightly woven and securely attached. handles and dispensers that can be operated easily with one hand, tub and shower seats that are securely attached assessable dispensers and operating controls within reach accessible light switches, thermostats, drapery wants indoor security hardware, accessible sinks and toilets with grab bars.

As owners of hospitality properties, you have an obligation to make sure you're complying with your country's accessibility rules and regulations. This could protect you from liability and will increase your marketability to persons with disabilities. Alright, I'm leaving you with lots to do to help. I've included charts and images with guestroom and toilet requirements. You can find them on the resource page at Keystone hospitality development.com slash resources for you. Again, resources.

Number four, why oh, you take your time and make sure you can offer all your guests a wonderful and safe experience.

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