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URL:https://www.learndesk.us/class/5618414733230080/lesson/7242ea99e39ac608c5d071855728f4a0?ref=outlook-calendar
SUMMARY:Lesson 1: Exercise
DTSTART;TZID=America/Los_Angeles:20260519T190000
DTEND;TZID=America/Los_Angeles:20260519T200000
LOCATION:https://www.learndesk.us/class/5618414733230080/lesson/7242ea99e39ac608c5d071855728f4a0?ref=outlook-calendar
DESCRIPTION: End of lesson exercise
Look at 3 business communications that you did in the past 2 weeks and identify what your objectives were across these 3 areas:

Know: What will they know after your story?
Feel: How will their feelings change?
Do (most important): What will they do as a result of hearing your story?

Example 1: Presentation designed to get funding for my new project

Know: I want them to know the benefits, costs, timeline, and associated risks of the project.
Feel: I want them to feel excited about the benefits and confident in my ability to deliver the project.
Do: I want them to approve the funding.

Example 2: Communication with my team about the new strategy

Know: I want them to understand the details of the new strategy.
Feel: I want them to feel excited about the direction we are moving in.
Do: I'm not sure [this is an example where you found a gap].

Bonus Exercise: Find a communication that didn't work as planned, identify what is missing, and come up with how you...

https://www.learndesk.us/class/5618414733230080/lesson/7242ea99e39ac608c5d071855728f4a0?ref=outlook-calendar
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SEQUENCE:3
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