Learn the ABCs of human interaction that is awareness, body language, and communication. Perfect your human interactions so that you can build long-lasting relationships that will lead to a prosperous future.

What will you learn in this course?

You will learn how to increase your awareness in order to:

• Be calm and focused
• Control habitual impulses; act instead of reacting
• Have a mindful conversations
• Listen without making assumptions
• Practice empathy
• Focus on what you can control and not what can control you.

You will learn how important body language is in communication by understanding:

• The do’s and don’ts of body language
• Nonverbal communication barriers - how others perceive you
• How to use mirroring (isopraxism) to enhance rapport
• How you set the stage for openness, trust, and overall likeability
• How mirror neurons can make or break relationships
• How confidence attracts others and how insecurity gives off the creep factor
• How to tell if someone you are talking to you is uncomfortable or nervous
• How to tell if someone is not being truthful to you

You will learn how to how to identify and overcome common communication barriers and handle conversational challenges:

• You will learn six common biases that impeded communication
• You will learn how men and women communicate differently
• You will learn how your personality preference can create communication barriers
• You will learn how to diffuse "otherness"
• You will learn what to do and say to resolve and deescalate conflict
• You will learn how to change verbal language from negative and accusatory to positive and non-accusatory
• You will learn how to listen actively and not make up a story
• You will learn how to change the way you ask a question to promote effective communication
• You will learn how to avoid negative and accusatory language
• You will learn to pause so that you can be authentic.

This class will guide you to being a respected leader. There are many levels of leadership within an organization; leadership just doesn’t just deal with the CEO level leaders.  Supervisors are key leaders that directly impact employees. They provide direction, support, motivation, and feedback to employees in order to meet the organizations' goals set forth by the higher leadership levels.

A mindful leader, at any level in an organization, can lower employee emotional exhaustion and increase an employee’s well-being (happiness, morale, self-worth, satisfaction, etc.) and performance (productivity, quality, quantity). We will teach you how to be a mindful leader and bring out the best in your employees to promote employee well-being.

How can a leader bring out the best in employees? By being: 

• Non-judgmental; leaving aside assumptions and preconceptions and being open to listening to employee concerns/issues and being able to find solutions to problems
• Reflective, not impulsive
• Objective and not subjective in thoughts, feelings, and communication
• Able to sense emotions in others
• Being in a collaborative mindset
• Providing effective feedback
• Modeling the way 
• Being transparent

Psychology today states that we believe we are aware because we are unaware of what we are really missing. This class will open your awareness, your self-awareness, and your awareness of others. Join this journey to unlocking your full potential.

Who should take this course?

This is a program for any type of leader, manager, supervisor, coach, in any type of small business or large industry.