Let's talk about the first layer of resistance to change. If it ain't broke, don't fix it. You'll hear that a lot, particularly in some countries where it's a pretty standard idiom. If it ain't broke, don't fix it. It sounds like someone resisting change. But the reality is that there's a lot of sense in that, why would you fix something that isn't broken?

Unless you could improve it? Unless you could take a process that works and create a better process that delivers more revenue, or save more money? The reality of course, that we learn from the change cycle is that sometimes, I don't know it's broken, and therefore I don't see a reason for fixing it. But it is nonetheless. If it ain't broke, don't fix it is all about why People will always resist something, if they don't know that because y is a particularly powerful word. It's a word that children use a lot.

And their carers start to get a little bit fed up with it. But we shouldn't suppress it in children because of course, it's natural. And it's the spirit of curiosity that leads to creativity. adults who learn not to say why quite so often. But we still think it, don't we, I asked you to do something, I tell you, you need to change and the first thing that comes into your mind is why. And if you don't get a good reason, if there is no apparent meaning to the change, then you are bound to resist and reasonably so.

So the first layer of resistance, Is this why? And you need to overcome it by showing that change is not only necessary, but it's inevitable.