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URL:https://www.learndesk.us/class/5559650462203904/lesson/7373fe1e87dfbdab8d09145d5d2f731b?ref=outlook-calendar
SUMMARY:Managing Questions
DTSTART;TZID=America/Los_Angeles:20260409T190000
DTEND;TZID=America/Los_Angeles:20260409T200000
LOCATION:https://www.learndesk.us/class/5559650462203904/lesson/7373fe1e87dfbdab8d09145d5d2f731b?ref=outlook-calendar
DESCRIPTION: Don't lose your audience during Q and A
https://vimeo.com/654434785/c897dc2645

Summary:

Tell your audience when you would like to take questions.
Have a strategy for questions that interrupt your flow.
Have the last word make a memorable lasting impression.
Clarify questions you don't understand.
When faced with a very specific question:
Ask the question-askers to find you afterward for specific details
Or generalize specific questions so the whole audience will benefit.
Answer questions to the whole audience.
Paraphrase every question asked.
Manage multiple questions by asking the question asker to remember them.
Display confident, open body language throughout the QandA

BONUS TIP:
Don't be afraid of not knowing the answer to a question. How can you know everything in a world that is so uncertain and changing so rapidly?
Strategy:
Rephrase the question to make sure you have heard the question as it was intended.
Options: 
Ask if anyone on your team can answer the question OR...

https://www.learndesk.us/class/5559650462203904/lesson/7373fe1e87dfbdab8d09145d5d2f731b?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
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