Verbal Communication Skills Case Study

Interpersonal Skills Verbal Communication Skills
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Transcript

Sally was going over a sales report when her Secretary called knocked on her office door. Sally told him to come in and Paul said, I have your schedule for the week. I'm going to have a full day tomorrow to Sally without looking up from the sales report. Thank Tim and waved him out. When Sally got to the office in the morning for coffee that was empty. She had no time to make a pot of coffee.

Before her first meeting. She went to ask Paul why he hadn't made coffee, but he wasn't at his desk. That's when she remembered what he said the day before and realized she hadn't listened to Paul fully

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