Module 11: Case Study

Managing Anger and Frustration in the Workplace Module Eleven: Pulling It All Together
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Transcript

Dana had recently graduated from her psychology class and knew that she could handle situations where anger was a key aspect. Knowing a number of anger management techniques allowed her to get under other people's skin and take control of the situation that she was put in. Dana didn't keep a constant job as she loved change. In turn. This made her improve the anger management abilities she had putting them into action was not a hard job at all, as the continuing number of changes in the people she worked with always gave Dana Joseph excitement that she needed in order to put what she had learned to good use.

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