At this session we look at retailing to your client, very often we do not retail for many reasons. This could be -

• I do not like pressure selling.
• I do not like to hear a no.
• I am not confident in my product knowledge.
• I do not feel comfortable selling.

We help you to overcome these issues by covering the following subjects:

• Retail and Profit margins
• Discussing retail with your clients
• Explain, qualify, and demonstrate
• Body Language and retail opportunities
• Non-Verbal communication skills and retail
• Making the sale
• Accepting the ‘No sale’

We look at how a 'Personal Development Plan' can help you become accountable to your own set targets, you can download the personal development plan worksheet for free and as part of this course for your own targets and retail product goals.

We believe that all professionals in the hair, beauty, and aesthetic industries should have retail education, it helps identify the issues for the professional and opens up opportunities for more income for the salon, benefits for progressing through your salon journey, and also helps the clients with their issues.

We know you will benefit highly from completing this course and will go forward with confidence and knowledge about the ways to educate your clients with your salon's products.

After all, we are there to solve our client's issues about their hair, nails, lashes, skin, and body aren't we?

Enjoy the course.

Angeline