Let's take a look at how some specific personality types can clash at work. I want to introduce you to a model developed by David Merrill Roger bead. But first of all, it was the great American author Kurt Vonnegut, who said, you are who you pretend to be. A mirror reads social styles aren't based on some deep psychology, they are based on the you that is on show to the world. They're called social styles because they're the way we choose to interact in social environments. Marilyn replot our social styles on two axes, assertiveness and responsiveness, and the assertiveness accessor.
Across the middle, is is the way we tend to assert ourselves Either we prefer to ask, or we prefer to tell. and responsiveness is about the way we put our emotions on display. At one extreme, we tend to be highly emotional, put our emotions out there, we emote, and the other, we tend to control or subordinate our emotions so that they're not one show. These two axes of course, give us the four quadrants that are our social styles. Let's look at them one at a time. The driving social style, emotionally controlling, firstly, a telling form of assertiveness.
Very determined to get what it wants. at its best, it's highly results focused. It wants to know what and when, and doesn't really care so much about how it's forcefulness and it's pushing us can really be an asset to an organization under pressure. But the risk is that these can damage relationships. It can be overly assertive, overly pushy. The expressive style can also be pushy, but it's far more gregarious, far more socially oriented, far more open to letting its emotional side out.
Expressives tend to be very much butterflies flitting from one shiny flower to another. They like action. They like social environments and engagement, and they're very impatient. They're keen on working together and highly enthusiastic, really good at motivating a team. at their best, they get results from a group of people, but their worst if they can seem somewhat shallow. The amiable social style is really about people.
It's about who and why does this matter? amiibos are also comfortable with letting their emotions show. But their assertiveness is more about asking than telling. They care more about the harmony of the group than they do about the results. And you can see immediately that diagonally across from them as the drivers, the exact opposite, and therefore drivers and Emile's clash frequently. And then, in the top left, we've got analytics, analytics, control their emotion.
They're not comfortable with telling and confrontation. They're more interested in detail and how things are going to be done properly. And therefore, they can clash very easily with expressives who are fast moving, easily bored, not so interested in the detail, not so interested in getting things right as getting them done in money. Moving on to something else and having a good time while they're doing it. This brief overview of social styles is designed not so much to teach you about how social styles work is to highlight how different people operating in different ways can easily get into conflict in the workplace.