Taking a small amount of worry and work off your patient’s plate is always tremendously helpful.

No one wants to go through a difficult time alone. People need to feel like their medical team is on their side, and interested in working together to achieve a common goal. The ironically tragic twist of course is that the patient didn't plan on dealing with this problem. They don't want to deal with this problem. They don't want to be in a position where they need to see a medical professional regularly. They're thrown into a new world where negative is positive and positive is horrible. The medical professionals, on the other hand, did voluntarily enter this upside-down world. How can the provider and the patient work together as a team?

Jennifer runs a busy office, lives about an hour from work, and doesn't have much sick leave available. She is a cancer and stroke survivor, recently treated for a neck embolism. One receptionist at one of her many doctor's offices went out of her way to help Jennifer schedule all of her appointments on the same day. This involved making a lot of phone calls to ensure conflict-free scheduling. This way Jennifer only needed to take one day off of work.