Hey everyone, welcome to this lecture examples of using a pool system. Let's say you are working as a supervisor in a transaction processing business, you have a team of 10 members, your process receives about thousand transactions each day. Using the traditional techniques, you would push these thousand transactions to each of your team member. That is each team member will get hundred transactions to complete per day. This type of work allocation is termed as push system, you receive work in the queue and you push that work to your team members. The problem with this method is you do not consider that some of your staff may be fairly new and may be slow in processing transactions.

There may be some staff who may have a backlog of previous day's transactions. These problems may backfire at some point in time. There is a possibility that employees of your team may get bogged down with too much of work. They may feel that their supervisor lacks understanding of their work. Let's say, Now that you have gone through this lean training, learned about the pole system and you have become a lien expert, you will change this process likely. Instead of allocating incoming transactions to your team members, you will allow those transactions to be present in the queue without allocating them.

Any team member who completes their existing work can go into the queue and pull out a transaction. Your job as a supervisor is to only observe that the team members are not spending too much of their time in unnecessary tasks. This kind of a pool system will allow a healthy competition amongst team members to process the given transactions faster. It will also allow to a Eliminate the problems associated with the push system. This is one of the classic examples of a pull system in an office environment. Let's look at another example.

In most offices, nobody exactly knows how many pencils, erasers or reams of paper will be used in an office. If there were a standing scheduled order of all these things, you would guess right in some cases, have too much in other cases, and run out of some critical items at times. So, in a well run office, somebody whose job is to keep the supply store stocked by looking and seeing what is used, you then replenish that pool system is effectively used with other lean tools called as Kanban. You will learn more about Kanban in later sections. That brings us to the end of this lecture. Thank you for attending.

See you in the next one.