Hey, everyone. Welcome to this solution lecture for the activity on calculating the tack time, you are given one of the daily scenarios of a business process. And we're asked to calculate the tack time to identify how much time they have to process each transaction. I hope you have the answer ready. Let's dive into the solution. The total customer demand is 4500 transactions.

For today's shift 58 employees are expected, each employee will log in for seven and a half hours. So the total net available time is 58 into seven and a half. That gives us 435 hours. converting those RS into minutes by multiplying for 35 with 60 gives us 26,100 minutes. This is the net available time. So to calculate the tack time, let's use the formula p is equal to p A By TD, where t is the tack time t A is the net available time and PD is the customer demand that is 26,100 divided by 4500.

That gives us the tack time of 5.8 minutes. Thus, in conclusion, to process a customer demand of 4500 transactions, the business process has to complete each transaction within 5.8 minutes. Interesting, isn't it? That brings us to the end of this lecture. Thank you for attending. See you in the next one.