Empowering Your Employees to Build You Strong

Learn how to create solid employee relationships, build a company culture to be proud of and effectively manage conflict in the workplace.

Empowering Your Employees to Build You Strong

Learn how to create solid employee relationships, build a company culture to be proud of and effectively manage conflict in the workplace.
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About the Class

The contents of this class include three modules and a Manager's Toolkit:

Module 1 - Create the Culture

This module contains four lessons that focus on 

  • The Cost of a Disengaged Culture 
  • The Culture of Effective Communication: Starts at the Top
  • Bullies are Not Just at The Playground
  • The Top Techniques to Create a Culture of Empowerment

Module 2 - Addressing Employee Relations Issues

This module contains four lessons that focus on

  • Difficult Conversations 
  • Assessing the Complaint: Illegal Activity Versus Company Policy Violations or Employee Conflicts 
  • Assessing Employee Complaints Quiz 
  • Effective Complaints

Module 3 - Conflict Resolution

This module contains two lessons that focus on

  • Reflection Before Resolution
  • Conflict Resolution Tips: Keep the End in Mind 

Author

Patrice Miller, MS, PHR-CA, SHRM-CP, CPC

Performance Improvement and Conflict Management Coach
Patrice Miller, author of The Top Five Things to Consider Before Filing an Employee Relations Complaint, and How to File an Effective Complaint has over 20 years of experience in Human Resources (HR) including Equal Employment Opportunity (EEO) and Employee Relations (ER), HR Business Consulting, and Talent Management. She has coached and...

School

Patrice Miller, MS, PHR-CA, SHRM-CP, CPC's School

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What's Included

Language: English
Level: Intermediate
Skills: Effective Communication, Conflict Management, Employee Relations Management
Age groups: 18+ years
Duration: 1 hour 43 minutes
9 Videos
5 Documents
0
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