Community housing schemes include both Homeowners’ Associations and Sectional Title complexes. The OCSM programme takes learners on a systematic learning path of understanding the various operational components and legislative requirements assistant managers and managers need to manage these community schemes successfully. The programme also presents the learner with the methods to plan and execute the operational management components and activities within schemes. What makes the course unique, is that the programme fast-tracks the learner’s operating insights and capabilities to manage these schemes. The insights and capabilities the learners acquire stem from best practice procedures gathered and shaped by OCSM experts over many years of everyday management within these entities. In many instances, the Trustees of Sectional Title complexes and Directors of Homeowners’ Associations are volunteers and not necessarily specialists in OCSM, however, are legally responsible for the management of these entities. Being legally responsible for the management of these entities puts individuals in a uniquely risky predicament. As such, the completion of the course enables participants to grasp a comprehensive and detailed understanding of the operational and legislative components that need to be administered in OCSM as volunteers.
The modules covered in the Operational Community Scheme Management (OCSM) programme deal with the major operational management components of these schemes, which are as follows: