We've now reached the step where you need to lock down the delegation and gain commitment. And there are four commitments that you need to work on. The first is having briefed them, to get their commitment to get them to confirm, clearly and unambiguously, that they understand what it is that you've asked them to do, and that they have no further questions at this stage. Ask the question, Do you understand what it is that I'm asking you to do? Do you have any further questions? When you get the first commitment, you can move on to the second.
Ask them Do you believe that you have all the resources or the experience or the knowledge you need to do the task. Now clearly, if it's Stretch delegation where they're expanding their knowledge and experience, they will actually have the knowledge and experience perhaps. So this is about getting confirmation that you've given them, what they want to feel confident that they can tackle it and learn. But in terms of material resources in terms of support and guidance, it is essential that you get their confirmation that they've got all of that. So that's commitment number two. Only once you've got commitments number one and number two, can you ask for commitment three, and commitment three is the commitment that they will do the work, look them in the eye and ask the question straight.
Do you commit to doing this piece of work? To the standard I've asked of you. By the time that I've set remain silent until you get an answer. Anything other than an unambiguous? Yes, treated as a no. And ask questions about what would get in the way what else they need.
Once you've got an unambiguous Yes, you've received their commitment. That's the first three commitments. The fourth is your commitment. Give them your commitment to provide them the resources that you've signposted to provide them with the dates and support that you've discussed. And therefore, to recognize the work when they complete it as planned. With those four commitments in place, you have the strongest possible base for a successful delegation.