What you going to do when you come under pressure? When you meet a challenge? When you're forced to give an answer, you don't yet know what it is that you need the scope process. The scope process is a simple process designed to arm you to feel back in control when you're under pressure, and it's a simple acronym, and the S of scope stands for stop. Mentally and sometimes even physically stop what you're doing so that you've got time to think. Sometimes you need to take one or two seconds mental pause.
Sometimes you need to literally walk away for a moment. When you've done that, the C stands for clarify, clarify the situation and clarify your understanding of the situation. Ask questions, gather more information, make sure you know what the problem really is. Rather than risk sponding to what you think the problem might be. And when you've got all the information you need the O stands for options, develop as many options as you can for how you can proceed. And once you've got those options, start to weigh them up and identify, which are the strong ones and which are the weaker ones.
Organize your thoughts and eventually make a decision, decide what you're going to do. And then P stands for proceed. take decisive, deliberate action. But of course, that action may be right, or it may be wrong. So you need to constantly evaluate the results that you're getting. So if you find that you're getting the right results, great carrier.
If on the other hand, you're not getting the right results, then you need to go back and stop. clarify what's going on. reconsider your options, and put See with another route. So the scope process, it will give you back the controlling need in challenging difficult situations. my top tips are therefore to stop before you respond, to clarify the situation before you make any decisions, and to find as many options as you can to support your decision. And having proceeded to constantly evaluate the outcomes that you're getting.
It doesn't matter how challenged you feel. The scope process will give you a sense of being in control.