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URL:https://www.learndesk.us/class/5195541749170176/lesson/d107ad389a1f7eb3975d77d25b3ed3e6?ref=outlook-calendar
SUMMARY:Tactics
DTSTART;TZID=America/Los_Angeles:20260404T190000
DTEND;TZID=America/Los_Angeles:20260404T200000
LOCATION:https://www.learndesk.us/class/5195541749170176/lesson/d107ad389a1f7eb3975d77d25b3ed3e6?ref=outlook-calendar
DESCRIPTION: You have learned the ideas and concepts behind creating good customer service. Now let's add some tactical tips and tricks to it all. 

https://www.learndesk.us/class/5195541749170176/lesson/d107ad389a1f7eb3975d77d25b3ed3e6?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
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