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URL:https://www.learndesk.us/class/5195541749170176/lesson/1b06fa0eef05f5bb7c20c6cb88d837c2?ref=outlook-calendar
SUMMARY:Customer Support and Customer Service
DTSTART;TZID=America/Los_Angeles:20260407T190000
DTEND;TZID=America/Los_Angeles:20260407T200000
LOCATION:https://www.learndesk.us/class/5195541749170176/lesson/1b06fa0eef05f5bb7c20c6cb88d837c2?ref=outlook-calendar
DESCRIPTION: 
In this section you will learn the distinction between support and service, and how to use both to not only create a great experience but also learn from your clients for continuous improvement of your service. 

Support vs Service
Customer support
Customer service
Self-Assessment



https://www.learndesk.us/class/5195541749170176/lesson/1b06fa0eef05f5bb7c20c6cb88d837c2?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
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DESCRIPTION:Class Reminder
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