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URL:https://www.learndesk.us/class/5166902085156864/lesson/79998c5a845d3235a5c0c0dd17805e10?ref=outlook-calendar
SUMMARY:Lesson # 2 = The Journey Of A Jewel (What Went Wrong)
DTSTART;TZID=America/Los_Angeles:20260512T190000
DTEND;TZID=America/Los_Angeles:20260512T200000
LOCATION:https://www.learndesk.us/class/5166902085156864/lesson/79998c5a845d3235a5c0c0dd17805e10?ref=outlook-calendar
DESCRIPTION: Watch the video first https://youtu.be/4T2GmGSNvaM In this contact just about everything went wrong. A reservation at a car rental was made and when they arrived at the center and approached the counter, it was clear that there was a miscommunication. This is a case of he/said/she said, Seinfeld became defensive and spoke in a rude tone when the clerk stated they did not have the car he had reserved. The clerk spoke to the manager and came back to the counter, who was the blame? Did the customer get what he wanted? Watch the video and answer the questions below.

https://www.learndesk.us/class/5166902085156864/lesson/79998c5a845d3235a5c0c0dd17805e10?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
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DESCRIPTION:Class Reminder
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