Category 7: Relationship-Building

Soft Skills For a Better Tomorrow Category 7: Relationship-Building (6 Soft Skills)
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Transcript

Hello and welcome to lesson seven. Our final lesson where we will discuss category seven, relationship building. Do you have your worksheet ready? Great, let's go. Category seven relationship building. The person with this soft skill has the ability to connect and interact with different types of people in an energetic and constructive way.

The person with this soft skill is also able to connect with people for the long term. The emphasis for this person is on the interdependencies within relationships. A real life example would be outreach. So let's take a look at some of the specific skills included within this category. Now, if we bear in mind as was noted here on the first slide, that the emphasis is on the interdependencies within relationships for relationship building, we will see that that is the thread that runs through this particular list. Okay, the emphasis on the interdependencies within relationships.

So, on the surface, it seems pretty straightforward, but I just like to go through and quickly highlight the finer points contained within each of these soft skills under this category. Okay, so we have networking, teamwork, personal branding, conflict resolution, And relationship management. Okay. Now with regards to networking, networking is the ability to step forward and interact confidently with others. Okay, so the willingness to step outside of a group and introduce yourself to others in a confident way. Moving on to teamwork, the person who has the skill of working well within a team is able to recognize their role within a group.

And they're willing to play that role in a supportive way. Okay. All right. Now we'll move on to personal branding. This soft skill is about being able to quietly let others know who you are at your core and what they can expect from you. And I use the word quietly because this soft skill can be expressed subtly through personal style execution of tasks at work, how do you do your job?

How do you connect with others. So, this is a soft skill that comes from within and is seen by others. So now we have conflict resolution. The soft skill of conflict resolution is being willing to place a high value on peaceful relationships, prioritizing conflict free relationships and interactions And finally, we have here relationship management with the word responsiveness in brackets here, and that means that the person with this soft skill is willing to be responsive to others needs. So, this is the long term element, this definition to connect with them for the long term. So relationship management responsiveness, being willing to respond to others needs.

So as you can see, just like in category six persuasion category seven, relationship building is a very full and rich list of soft skills that are extremely important for the positive and successful management and development of relationships, whether in the workplace or in the personal sphere. So looking through this list, which of these soft skills do you feel you already possess? And which would you like to develop? Take some time to fill out your worksheet with the answers to those questions. And I'll see you over in the conclusion.

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