So these are the summary of what other documents need to be checked. One is credit card batch and paid out for an exchange upselling report to calculate incentive and enhancements report complimentary report and the staff entertainment so we're gonna be looking at these reports one by one, two credit card batch reconciliation looks like this usually you have this one is also in your in your templates. So this one is a credit card. This is the credit card number at OC one fo C to fo XML, right? And then how what what kind of charge has been there Visa, MasterCard, and Amex on the left side, this side the back the black one blue one is the system posting and then you are making a match total. You can see here there is a difference of 360 in Amex MX MX total is 3300.

But the system Testing is 2007 So, there is a difference of the 60. So, this one is for day one and the blue is data. So means on the next day you make a correction make a correction in this discover don't cannot make the correction in the data can be collected only the system right. So, the second day he made a collection on 316 Amex, so, the total becomes 10 when he called me today right. So, this is the credit card vessel moment this request settlement is done every day by camera. So, they need to collect all the all the discount all the clothes report back close report from the ADC, put it into the Excel here and then put that system posting from the credit card which you can get from your trial balance and then put it here.

So, the total will become total you will find out how to find out the differences. How much are the differences and which Where are the differences and who posts the difference also When you can find out the staff name is okay to take advice and then the next one is complimentary and this report is also from the system from the from the opera system. So, in the guest name and then the VIP code room number. The most important thing here is to check is the reason why this complimentary or household is given and For how many days from the supporting document approval form as per delegation of authority and the correct route category and amenities. Because in the delegation of authority or in the approval form, you may give Deluxe Room but actual is given as some other so you need to check the actual category what is assigned and, and the approval as per delegation of authority.

Because sometimes delegation of authority say okay one room can be given by the FCC Or one room can be given by the room director, but when you see here in the in the preferences in the reasons you can mention who approve, so how many rooms are approved by rooms, if on one day you see more than two room three room, so it will not be asked for delegation of authority, right? So you need to go and challenge that, okay. The delegation of authority says only one can be allowed per day, but here are the rules. So you need to ask them back, did it get approval from GM? Or, or from the owner of then there was one report called entertainment. Right?

You know, every, every time you have entertainment right, in the FMV restaurant, you allow the guests to come and eat for free, because it's requested by the sense of marketing because it's requested by owners because it's the staff meal or because it's a business meeting. So these are these are the various ways how is it so this is the summary In the Excel file in this this this specific format is not available in your in your only the reports are available, but there will be an Excel file in the downloadable reports. So, it will show you this these are the details what we need to record me unit or record the date the check number the outlet who approved and by the way and then you can you can record this data into the Excel first and then can summarize. So, summarize can be in many ways to summarize you can do it by the reason.

So, these are reasons right. So, these are the reasons why the how much entertainment has been given for what reason right. So, one way is to summarize by reason so that you can check what it is that is the top reason for giving the complimentary discounts or complimentary entertainment. Right and then you can compare it with the previous month or mega trends. January February, March, April, May June. What is the trend is it some reasons are consistently higher then another way is to check by the outlet.

Which outlet is mostly used for using the determinants? Normally which restaurant you end up for entertainments if you have an orderly dining restaurant like a cafe, or you have fine dining restaurant like a French restaurant, so will you allow French restaurant for entertainments or we will allow the cafe cafe right Why? Because it has lower cost and it's open 24 seven. So main stuff is already there. You will not allow the Chinese restaurant or French restaurant or Italian last night as a entertainment sport because the cost of the entertainment is very high cost of ingredients very high. However, it depends on the punishment.

Of course if the owner want to trick somebody in France, so you cannot say no that you are just only a moderator. Okay, they will kick you out from a job. Your job is to Report not to come in not to complain, but you can highlight if any one particular restaurant is being used too much, or by the lower supplies let's say the sensitivity is bringing every time to the French restaurant only. So there's a problem and he can bring to the cafe as well. For if the reason is just only to discuss the potential meeting or discuss the details so you don't need to discuss for the French restaurant unless you are getting a booking for assessment. If you do want to do a food testing is okay.

But if you are doing a food testing for a Chinese Chinese wedding, you cannot bring them to the French restaurant right? No point. So you need to care for the reasons also what reason is for high usage of particular restaurant and then the other one is by the staff who is using the entertainment mostly who is approving the center who is billing the guests for entertainment, mostly the the highest one are usually from some marketing right because they are supposed to bring the business. So, they are treating the guests for food tasting, they are treating the guests for discussion, they are just they are doing the hotel inspection. So those many many reasons for them to do the entertainment. So if other people's are on the top then you can question them why they're using so much except the GM I don't complain the Jima and then another way to do is by department.

So normally is the sales department right? Not for maintenance. Someday sometime we will have a maintenance department also using the entertainment why they need why they need to use the entertainment for maintenance only that they don't need. They can make the their staff or their contractors to the staff canteen also can if they want to bring or treat them with coffee. But that's from finance perspective. Not from the business perspective.