This is an introductory course on emotional intelligence designed to give you as much information around emotion intelligence to give you a basic understanding. On completion of the course you'll be able to define emotional intelligence. You'll be able to identify what emotional intelligence is, what it isn't, and why it's important. You'll be able to explain the difference between IQ, EQ, and di. You'll be able to recognize how and why emotions are important and how they're expressed at work. You'll be able to identify how to use emotions and emotional information in effective and meaningful ways.

You'll be able to examine some of your own emotional intelligence competencies and abilities. This the chance for within the course to assess your level of emotional intelligence, and to produce the development plan. From this, you can state what actions you can take to develop your emotional intelligence. The only way you can develop emotional intelligence is by reflecting and then taking some action and getting some feedback. You won't be able to develop your emotional intelligence by listening to me, and by watching a number of video lessons. within the course there are some practical activities for you to work on.

And these will give you some insights as to how you're currently using your emotional intelligence and how other people view your emotional intelligence. From this you can put together the plan to help you to develop your emotional intelligence. I hope you enjoy working with the course. If you've got any questions or any comments, feel free to post them or contact me at any time.