CME: Provide Effective Communication to Hard-of-Hearing Individuals Per the ADA

Learn how to provide Effective Communication to hard-of-hearing customers/patients/clients as Federally required for businesses/government agencies/organizations and their staff.

CME: Provide Effective Communication to Hard-of-Hearing Individuals Per the ADA

Learn how to provide Effective Communication to hard-of-hearing customers/patients/clients as Federally required for businesses/government agencies/organizations and their staff.
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About the Class

The Better Connect Academy (TBCA) is dedicated to offering online courses in the area of communication. We thrive to fill the communication gap between Hard of Hearing individuals and staff of different types of workplaces. ​We've been told over and over again that staff of all types of businesses/organizations/government agencies don't know how to provide effective communication with hard of hearing and deaf customers/clients/patients. They just have not been trained. At TBCA, we've created an online training course to help bridge the communication gap. The course includes techniques, facts, animation, and a quiz. Our online course is a certified Continuing Education course by the NCAAP (National Certification Council for Activity Professionals) and a CME (Continuing Medical Education) by the AAPA (American Academy of Physician Associates).

What will you learn in this course?

  • Communication methods with hard of hearing and deaf individuals.
  • How to provide effective communication face to face and on the phone.
  • Communication tools and technology are needed to provide equal communication access.
  • Understanding the challenges hard-of-hearing individuals face.
  • Understanding types of hearing loss.

Federal laws and ADA compliance course dramatically improve communication skills at work with hard-of-hearing clients/patients/co-workers and more importantly reinforces being ADA-compliant.​All students receive a certificate of completion/attendance. This is a great corporate training and personal development course. The Better Connect Academy is dedicated to providing quality courses and a friendly learning environment. With our uniquely practical and straightforward approach, participants can begin applying their new skills after the course.

Author

Jean "John" Nalbantian

Jean "John" Nalbantian, is the founder, creator, President and CEO of The Better Connect Academy, LLC.  With over 23 years of experience working with hard of hearing individuals and other disability groups, his experience and connections helped in the development of this very important online course. His vision is to continue advocating for the...

School

The Better Connect Academy

Communication is good. Better communication is BEST.
The Better Connect Academy is a Continuing education provider approved by the BRN, AAPA, NCAAP. We teach enrollees, how to provide effective communication to heard of hearing and deaf customers, clients and patients.

Requirements

Must be a PA.

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What's Included

Language: English
Level: Beginner
Skills: Communication Skills, Tools and Technology, Business, Business Communication, Business Challenges, Federal Laws, Hearing Loss
Age groups: All ages
Certificate: On completion
Duration: 37 minutes
1 Video
1 Quiz
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