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URL:https://www.learndesk.us/class/5027803579809792/lesson/91707c4931cd1f95efabf03f889c2cb3?ref=outlook-calendar
SUMMARY:Lesson 9: Exercise
DTSTART;TZID=America/Los_Angeles:20260519T190000
DTEND;TZID=America/Los_Angeles:20260519T200000
LOCATION:https://www.learndesk.us/class/5027803579809792/lesson/91707c4931cd1f95efabf03f889c2cb3?ref=outlook-calendar
DESCRIPTION: End of lesson exercise
Practice using the &ldquo;What, So what, Now what&rdquo; model in your regular workday.
Example:

"We have an issue with the reconciliation reporting in production (what).
This is the report they use to report their end-of-day positions and if they can't complete the work, they are subject to regulatory fines (so what).
I need you to approve this mid-day change request by 12 pm in order to get it fixed (now what)"


https://www.learndesk.us/class/5027803579809792/lesson/91707c4931cd1f95efabf03f889c2cb3?ref=outlook-calendar
STATUS:CONFIRMED
SEQUENCE:3
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