This section studies the role of your own personal style and behavior plays in establishing a dynamic workplace where people excel and where productivity soars.

First, we will take a close look at how to create a positive working atmosphere. Somewhere that people find it enjoyable to work and where they can thrive and find it easy to give their best. Then we will discuss how to handle negative attitudes and turn them into a positive.

Loyalty is so important to an organization as it helps preserve vital talent and experience that make the whole operational flow smooth and efficient. An atmosphere of trust is also extremely important to excellence and high productivity. So, in this section, we also consider how to inspire openness, honesty, and trust in workplace relationships.

All the factors that we cover in section four help maintain your group's focus on the organization’s main purpose. In other words, you will learn the means to avoid people pursuing petty agendas, and politicizing or obsessing on personal survival tactics that work against what you as a leader are trying to achieve.