Constructive Confrontation

Introduction to Assertiveness Skills (for Everyone!) Managing Constructive Confrontation and Feedback
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Transcript

Let's look at constructive confrontation. Whatever your reasoning for needing to talk to somebody about their behavior, whether it's to highlight something they are doing that they are unaware of, or whether it's to challenge deliberately negative behavior. There are three tips you can follow the tips will help you to find an appropriate resolution while keeping your confrontation constructive and respectful. Firstly, you articulate the issue. Be clear and explain the impact that this had. Secondly, listen to the full response.

Don't interrupt. Thirdly, avoid any arguments by focusing on facts, then they cannot be disputed. You do have to choose your timing. Keep your emotions in check and give information, not advice. And here's a reminder, you too Your behavior but you can only influence others to change theirs. Ultimately it is their decision whether or not they change their ways.

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