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About the Class

What will you learn in this course?

  • This course is targeted at any executive, manager or senior manager who is responsible and accountable for the travelling commodity in an organisation.
  • Understanding the complexities of the business travel commodity and being equipped to mitigate the risks attached to it, are critically important.
  • The size of the company is immaterial as the contexts of the risk involved remain the same regardless of the number of travellers or trips are undertaken.
  • There is, however, a greater risk attached to higher volumes of travel and a greater number of travellers.
  • Risk managers, procurement practitioners, financial managers, cost centre managers, travel managers, travel bookers/administrators will benefit greatly from attending this course, giving them far greater insight than what they would previously have experienced.

This course covers the following aspects of the travel risk:

Risk Management for Business Travel

A. General

B. Who is responsible for Travel Risk Management?.

C. A successful Travel Risk Management Program..

D. Special Needs Travellers.

E. Allergies.

F.  Assess Travel Risk

G. Traveller Tracking.

1. Accommodation.

1.1  Location.

1.3  Security.

1.4  Financial viability.

1.5 Travellers’ special needs.

1.6 Cost / rates.

2.  Car Rental

2.1 Damages.

2.2 Car Rental Bookings.

2.3 Car Rental Waivers.

3.  Transfers / Shuttles.

4.  Air Travel 17

4.1 Cash payments.

4.2 Electronic payments

4.3 Card Payments.

4.4 Deportation.

4.5 Passports.

4.5.1 Official/ Diplomatic Passports.

4.6   Stranded travellers.

5.  Foreign Exchange.

6.  Visas

7.  Travel Trip Approvals

8.  Traveller / Booker Complicity.

9.  Finance Team.

10.  Procurement Team.

11. Group Travel

12. Conference / Events.

13.  Travel Insurance

13.1 Pre-existing Condition.

13.2 High-Risk Activities / Extreme Sports

13.3 Prescribed medications

13.4 Prophylactics

13.5 Repatriation of Human Remains

13.6 Data.

13.7 Ascertaining Values within the Travel Insurance Policy.

14.   Data and Device Security.

15.   Cultural Understanding and Etiquette

Author

Merrill Isherwood

Global Business Travel Analyst & Strategist, & Life Transformation Coach
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With over thirty years experience in the travel industry, (over twenty being in the business travel arena), I am considered a specialist in this field within South Africa & globally, having managed many global accounts through the years.  My practical travel experience  from thirteen years of airline experience travelling the world, together...

Requirements

  • You should have a senior or school leaver's certificate is required to enter the course.  
  • The course will be more easily understood if the student has a working knowledge of business / corporate travel, however, this is not a prerequisite for participation in the course.
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What's Included

Language: English
Level: Intermediate
Skills: Travel Management, Travel Risk, Skills Development
Age groups: All ages, 18+ years
Certificate: On completion
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