Learn how our biology can negatively impact our emotions and our verbal behaviors during the conflict. We must understand our body's stress response system and the role it plays in how effectively or ineffectively we handle arguments and disagreements.

What causes us stress during a conflict? It is not events, situations, or people. It is something else. When you understand what is happening inside your body, biologically, physically, mentally, and emotionally, you can discover the power to turn a disagreement into a respectful conversation.

This class will teach you the fundamentals behind changing your approach to a difficult conversation so the outcome is productive. I will teach you my 6 steps to resolving conflict that I have been using successfully for decades. As an extrovert and a former military interrogator, I have had my share of challenging conversations.  However, not all conflict is unhealthy. Sometimes it can downright be rewarding when you know how to manage it. Problems arise when both parties of an argument are consumed with negative emotions and unproductive behavior. When that happens, it will be impossible for respectful and productive dialogue to take place.

Conflict is inevitable in life, just like death and taxes. Instead of letting our emotions control us, learn to control your emotions, and control a conversation. In this class, you will also learn some mindfulness techniques that you can begin using immediately. Practicing my 6 steps to resolving conflict will transform you into effective communicators and respected leaders.