Hey everyone, welcome to this lecture steps to implement gain chigan bootstrap. Although this is the title of the lecture, here, I am not going to share step by step instructions on how to implement chigan book So, rather, I will leave it for you to understand by sharing the story of how the master of Toyota Production System taiichi Ohno taught his engineers at Toyota, how to use this tool. Let's begin. How taiichi Ohno train his engineers to use gain chigan goods over draw a circle on the floor of a plant. He would then tell the engineers to stand in that and watch the process and think for themselves. He never gave any hint what to watch for.

And the engineers were made to stand for eight hours or no would come and ask intermittently. As to what the engineers were observing, if he received lame responses, such as the process has so many problems, rather than specific responses, he would ask them to continue to stand in the circle and observe. Ono's objective was to teach his engineers the power of deep observation. He wanted them to think for themselves to question, analyze and evaluate. These days, you would often depend upon computers to analyze and evaluate data. For example, in a six sigma quality improvement initiative, you collect data and run it through the statistical package to do different types of analysis.

However, it is important to truly understand the context of what is going on, or the nature of the problem. Owners approach was very much like the forensic scientist investigating a crime scene. He said that data was merely an indicator of what was going on. What you want to do is verify the on the scene facts of the situation. I hope you have understood the rigor of implementing in chigan bootsy and the power of deep observation. With that we have come to the end of this lecture.

Thank you for attending. See you in the next one.