Welcome to manage that do it yourself newbie guide. I'm so excited to share with you how to design your friendly and helpful automated customer service staff inside your Facebook page to make every visitor feel valued and well received. I am the guy I'm ally, and I will be your class instructor. I would like to start this class with a quote from James clear. If you can get 1% better each day for one year, you'll end up 37 times better by the time you're done. Conversely, if you get 1% worse each day for one year, you'll decline nearly down to zero.

And I am confident that you will be 1% better than yesterday because in this class you will learn how to create your manage account. How to connect your Facebook page to manage chat. How to encourage your visitors to engage with your chat bot. How to keep the conversation going when they become your chat bot. Subscribe And that means you will get additional knowledge. So if you will, if you are excited how you can get started, so you should have your Facebook profile up so you can create your Facebook page, we will be needing manage that account and a sample conversation with a goal.

If you're worried how you can create your sample conversation don't have to worry, because we have the best practices that you can use. Number one is you have to greet your new subscriber by their first name. You have to introduce yourself as a chat bot because most of the time the chat bot will be sending automated messages. We will be setting the expectations of your subscribers that they are talking to a chat bot not a live person. And we will also be giving them the things that the chat bot can do for them. This will be the call to actions and we will be tracking their actions and we will We'll be improving the conversation based on the actions that the subscriber has taken.

Before we touch the technical stuff, let me give you a word of caution. chat bots are designed to build meaningful relationship with your audience not to push a sale right away. So it's always a good start to remember that messenger is our private space to communicate with people with trust. Alright, so just a second, I'm going to share my screen so we can start the technical stuff