Welcome to ManyChat Do-It-Yourself Newbie Guide I'm excited to share with you how you can get your first or next chatbot working inside your Facebook page. By the way, I'm Ligaya Malay, a ManyChat Educator Partner In this class, I'll help you get a clear understanding of what is a chatbot what are the things you need to set up one for your business or what to do if you'll decide to use it as a service for your clients. So let's start giving you a quick overview of what is a chatbot A chatbot is a general term we use to refer to computer programs or software that allows us to send automated responses to the user. Chatbot can mimic human-like conversation. If you're familiar with Alexa or Siri, then you'll have the idea of how this chatbot works Chatbot already exists in the 1960s. In fact, the first chatbot built was named Eliza A chatbot known as Alicebot won the Loebner Prize three times (in 2000, 2001 and 2004). an annual competition in artificial intelligence that awards prizes to the computer programs considered by the judges to be the most human-like. In 2016, Facebook announced during the Facebook’s annual developer conference that they want chatbots on Messenger Plus, according to Business Insiders, 80% of businesses want chatbot by 2020 In this class, we'll introduce you to ManyChat, a leading chatbot platform for Facebook Messenger. At the end of the class, you'll be able to get the foundation you need to improve your customer support, lead generation, and user experience using a chatbot. So what are we waiting for? Let's get started!