Most Common Objections: How To Deal With Them

NLP For Sales, Persuasion and Influence Step 5: CLOSING: How To Close + Deal With Objections
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Transcript

Let's talk about what the common objections are. And then I want to give you many ways to overcome them. So first, you should ask questions to uncover what the objections are. So if you want to close and if you want to get the say, and you see that the person doesn't want it, you should ask questions Why? So that you can uncover the objections. So below are five common objections that customers would give.

So, the customer may not say exactly that. But these are the main categories. The first one is I don't see the value in your product service. And this can happen if you have not identified the customer needs, or maybe you have not showed them the link between your product service and their need. And it can also be a need that they don't see any value in. So I would recommend that you explain again in details, how what you have to offer will help them solve their need.

So the second one is there is the most problem, the customer can maybe think that the price is too high. And if that's the case, you can show them the return on investment that they will get from your product. If they don't have money to buy it, you can offer payment plans, for example. The third one is I don't really see why I should change. Now. In that case, you can, for example, use the technique that you will discover in the bonus section that is called motivating someone by negative states.

The fourth one is that there is a negative there is a competitor. In that case, you can for example, throw in some suggestions. Our last customer went to the competitor, and then came back to us because he told us he liked our quality, and customer service. And the number five, if the safe decision is no decision. Sometimes the customer we think that doing nothing is the best so they don't have to decide. And in that case, you can remind them that they actually made a decision to do nothing and if they want to change They must make a decision that will benefit them.

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