Welcome to this introductory section of Customer Insights Matter. This is where it all begins. Please make sure you review the overview link below, as it contains important information about the whole course.

We can't wait to see you implement the lessons learned in our four modules, so you can get insights that delight your customers for life.

Resources:

Every module includes alternative formats to the video above (transcript and audio-only). As importantly, you also have access to a worksheet that sums up key learning and gives you some homework for you to practice. Don't miss it.

For additional support and guidance, you can join our Facebook group on "Customer Insights Matter" or simply contact us at info@theproductsherpa.com.