Okay, you ready to have your conversation you've prepared really well, you have your problem statement, which is described in a factual manner, and also mentions the impact it had on you emotionally. And you're also taking the time away, to get into the right state, get away from emotions and bring yourself back into a sense of gratitude and respect for the other person, you now fully read. And by now, you may think that the most difficult part is about to start, which is about expressing your message. And many people have felt this way. And what they realized is actually that through the preparation they had done with their problem statement, and by changing their state, when it was time to actually have the discussion with the other person. It was much easier than they expected.

So my only recommendation here is you already know what to say because you haven't problem statement. So go straight to the point. This is the rule. If you start start straight with introducing why you're here, and it has to be as simple as, the reason why I'm here is because there is something important that I would like to talk to you about. Or, look, I wanted to talk to you about an issue I've been experiencing, I have prepared for it, and I would like to talk about it now. As soon as you describe to the person that there is something important for you, that you would like to share, they will start listening with attention.

They may be anxious because they don't know what it is. And that's why you need to keep it really short. And don't hide it by playing around in the beginning of the discussion talking about the weather the weekend, or football. Now, you're here to talk about a problem. So be a prompt, be clear and open. It will be set the standard for the discussion.

And people want to understand that you're here to talk as adults about a situation. So again, hey, the reason I wanted to talk to you today is because there's a particular problem that I've been experiencing, and I prepared for it. And now I'd like to share it with you. That's it. Just there's something important. I want to talk to you about what you do next, well, just describe your problem statement.

Start with the facts, and talk about how you felt. So for example, you can simply say, the other day remember when we were in that meeting in room 1.8? Well, at some point, when we were discussing about the budget, your voice changed, and you started to talk to me in very loud manner, and your eyes were wide open looking at me in a fixed way. And you were even pointing your finger at me several times like this. And you know, that made me feel really powerless. I almost felt like it was being attacked and I felt hurt through that situation.

That's it. This is really just the end of that lesson is the part where you explain to the person that you're here to talk about something that you've been there something that is important to you. And you describe your problem statement that you've written down before, describe the facts, and you describe how you felt. Remember, this is not difficult, because you've prepared it. Right now, on the record. I'm doing it live.

I don't know what I'm going to say. So I may look like I'm still making it up. But for you, it's going to be super prepared. So you can feel completely confident. Because when you deliver this part of the discussion, you are in control, and you're certain about what you're going to say. Now.

Let's see once you've delivered your problem statements, what's next