Module 3: Case Study

How to Deal with Difficult, Angry, and Upset Customer's and Still Remain Calm Module Three: Stress Management (Internal Stressors)
0 minutes
Share the link to this page
Copied
  Completed
You need to have access to the item to view this lesson.
One-time Fee
$99.99
List Price:  $139.99
You save:  $40
€87.05
List Price:  €121.87
You save:  €34.82
£75.39
List Price:  £105.55
You save:  £30.15
CA$137.51
List Price:  CA$192.52
You save:  CA$55.01
A$144.42
List Price:  A$202.20
You save:  A$57.77
S$128.62
List Price:  S$180.08
You save:  S$51.45
HK$782.89
List Price:  HK$1,096.08
You save:  HK$313.18
CHF 79.37
List Price:  CHF 111.12
You save:  CHF 31.75
NOK kr977.42
List Price:  NOK kr1,368.43
You save:  NOK kr391
DKK kr650.45
List Price:  DKK kr910.66
You save:  DKK kr260.20
NZ$173.37
List Price:  NZ$242.72
You save:  NZ$69.35
د.إ367.21
List Price:  د.إ514.11
You save:  د.إ146.90
৳12,287.70
List Price:  ৳17,203.27
You save:  ৳4,915.57
₹9,403.88
List Price:  ₹13,165.81
You save:  ₹3,761.93
RM393.91
List Price:  RM551.49
You save:  RM157.58
₦136,796.31
List Price:  ₦191,520.31
You save:  ₦54,724
₨27,960.05
List Price:  ₨39,145.18
You save:  ₨11,185.13
฿3,302.26
List Price:  ฿4,623.30
You save:  ฿1,321.04
₺4,432.63
List Price:  ₺6,205.86
You save:  ₺1,773.23
B$535.75
List Price:  B$750.07
You save:  B$214.32
R1,718.62
List Price:  R2,406.14
You save:  R687.52
Лв170.23
List Price:  Лв238.33
You save:  Лв68.09
₩151,601.20
List Price:  ₩212,247.75
You save:  ₩60,646.54
₪315
List Price:  ₪441.01
You save:  ₪126.01
₱6,044.19
List Price:  ₱8,462.11
You save:  ₱2,417.91
¥15,961.07
List Price:  ¥22,346.14
You save:  ¥6,385.06
MX$1,807.67
List Price:  MX$2,530.82
You save:  MX$723.14
QR366.19
List Price:  QR512.68
You save:  QR146.49
P1,365.54
List Price:  P1,911.81
You save:  P546.27
KSh12,958.70
List Price:  KSh18,142.70
You save:  KSh5,184
E£5,224.27
List Price:  E£7,314.19
You save:  E£2,089.92
ብር15,782.03
List Price:  ብር22,095.47
You save:  ብር6,313.44
Kz91,203.97
List Price:  Kz127,689.21
You save:  Kz36,485.24
CLP$93,448.59
List Price:  CLP$130,831.77
You save:  CLP$37,383.17
CN¥691.08
List Price:  CN¥967.54
You save:  CN¥276.46
RD$5,944.37
List Price:  RD$8,322.36
You save:  RD$2,377.98
DA13,276.16
List Price:  DA18,587.16
You save:  DA5,310.99
FJ$223.39
List Price:  FJ$312.76
You save:  FJ$89.36
Q767.08
List Price:  Q1,073.94
You save:  Q306.86
GY$20,950.87
List Price:  GY$29,332.05
You save:  GY$8,381.18
ISK kr12,496.75
List Price:  ISK kr17,495.95
You save:  ISK kr4,999.20
DH935.74
List Price:  DH1,310.08
You save:  DH374.33
L1,749.46
List Price:  L2,449.31
You save:  L699.85
ден5,365.14
List Price:  ден7,511.41
You save:  ден2,146.27
MOP$808.31
List Price:  MOP$1,131.67
You save:  MOP$323.36
N$1,689.30
List Price:  N$2,365.09
You save:  N$675.78
C$3,684.83
List Price:  C$5,158.92
You save:  C$1,474.08
रु14,978.94
List Price:  रु20,971.11
You save:  रु5,992.17
S/346.21
List Price:  S/484.71
You save:  S/138.50
K432.26
List Price:  K605.18
You save:  K172.92
SAR375.47
List Price:  SAR525.68
You save:  SAR150.20
ZK1,955.26
List Price:  ZK2,737.45
You save:  ZK782.18
L443.82
List Price:  L621.37
You save:  L177.54
Kč2,134.68
List Price:  Kč2,988.64
You save:  Kč853.96
Ft34,309.96
List Price:  Ft48,035.32
You save:  Ft13,725.36
SEK kr949.24
List Price:  SEK kr1,328.97
You save:  SEK kr379.73
ARS$139,140.33
List Price:  ARS$194,802.03
You save:  ARS$55,661.70
Bs691.95
List Price:  Bs968.76
You save:  Bs276.81
COP$370,281.66
List Price:  COP$518,409.14
You save:  COP$148,127.47
₡46,774.45
List Price:  ₡65,486.10
You save:  ₡18,711.65
L2,650.65
List Price:  L3,711.02
You save:  L1,060.36
₲654,064.06
List Price:  ₲915,715.85
You save:  ₲261,651.78
$U4,073.52
List Price:  $U5,703.09
You save:  $U1,629.57
zł373.20
List Price:  zł522.50
You save:  zł149.29
Already have an account? Log In

Transcript

After a long day of work, Jennifer gamma subway, and at the next stop, a well dressed man with three well dressed kids got on the subway. The kids are being loud and rowdy, and the man is ignoring it. staring off into the distance. Jennifer can't take it anymore. At the man, you need to control your children. The man replies, you're right.

I'm sorry. We're coming back from the funeral of their mother and I guess I can't bring myself to discipline them right now. Jennifer reconsiders her earlier anger and calls the children to her. They play a game of I spy for the rest of the trip home.

Sign Up

Share

Share with friends, get 20% off
Invite your friends to LearnDesk learning marketplace. For each purchase they make, you get 20% off (upto $10) on your next purchase.