Learn how to provide Effective Communication to hard-of-hearing customers/patients/clients as Federally required for businesses/government agencies/organizations and their staff.
Learn how to provide Effective Communication to hard-of-hearing customers/patients/clients as Federally required for businesses/government agencies/organizations and their staff.
The Better Connect Academy (TBCA) is dedicated to offering online courses in the area of communication. We thrive to fill the communication gap between Hard of Hearing individuals and staff of different types of workplaces.
We've been told over and over again that staff of all types of businesses/organizations/government agencies don't know how to provide effective communication with hard of hearing and deaf customers/clients/patients. They just have not been trained.
At TBCA, we've created an online training course to help bridge the communication gap. The course includes techniques, facts, animation, and a quiz. Our online course is a certified Continuing Education course by the NCAAP (National Certification Council for Activity Professionals) and a CME (Continuing Medical Education) by the AAPA (American Academy of Physician Associates).
What will you learn in this course?
Communication methods with hard of hearing and deaf individuals.
How to provide effective communication face to face and on the phone.
Communication tools and technology are needed to provide equal communication access.
Understanding the challenges hard-of-hearing individuals face.
Understanding types of hearing loss.
Federal laws and ADA compliance.
The course dramatically improves communication skills at work with hard-of-hearing clients/patients/co-workers and more importantly reinforces being ADA-compliant.
All students receive a certificate of completion/attendance.
This is a great corporate training and personal development course.
The Better Connect Academy is dedicated to providing quality courses and a friendly learning environment. With our uniquely practical and straightforward approach, participants can begin applying their new skills after the course.
Jean "John" Nalbantian, is the founder, creator, President and CEO of The Better Connect Academy, LLC. With over 23 years of experience working with hard of hearing individuals and other disability groups, his experience and connections helped in the development of this very important online course. His vision is to continue advocating for the...
The Better Connect Academy is a Continuing education provider approved by the BRN, AAPA, NCAAP. We teach enrollees, how to provide effective communication to heard of hearing and deaf customers, clients and patients.
