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About the Class

What happens to your budget and schedule when top talent leaves your team? How much sleep will you lose figuring out how to explain these delays to unhappy clients, stakeholders, and shareholders? What will you say when they ask how you could have prevented this in the first place?

Employee engagement is mission-critical when high turnover rates threaten productivity and innovation. Replacing an employee can cost up to 33% of salary in recruiting and training. Trendy benefits, employee surveys, and other top-down engagement initiatives miss the mark when it comes to retaining talent because the strongest predictor of employee satisfaction is the employee supervisor relationship.

Course content 21st-century employee engagement training combines project management practices with emotional intelligence principles in one easy to learn the method for embedding engagement into your day to day operations. The online course begins with an engagement assessment, and guides managers through a step by step, systematic process to reach each employee at their level, establishing trust and inspiring growth.

  • Module 1: How to get the best results from this program committing to your performance standards triaging your team's performance
  • Module 2: Engaging your power performers leveraging micro-conversations to sustain engagement increasing accountability and mission focus
  • Module 3: Engaging your potential performers leveraging course correction conversations to sustain engagement developing improvement plans
  • Module 4: Engaging your steady performers in implementing key strategies to increase retention engaging right from the start. Each module contains 3 short videos, downloadable tools, and homework assignments that can be tailored to your environment, empowering you to inspire commitment to a long-term vision increase efficiency and productivity improve communication enhance morale foster innovation retain top talent cultivate the next generation of leaders

What will you learn in this course?

  • You will learn to deliver highly specific performance management techniques in the context of HR fundamentals
  • You will learn to empower supervisors to hold employees accountable, with fairness and integrity
  • You will learn to enhance your organizational culture of dignity and respect
  • You will learn to transform managers into mentors

Who should take this course?

  • This course is for emerging leaders
  • This course is for new managers
  • This course is for front line managers and supervisors
  • This course is for project managers and team leads

Author

Kristin Mead, PMP, SMC

IT Project Manager, Employee Engagement Expert
Ms. Kristin Mead has been certified as a Project Management Professional (PMP) since 2005. With a background in IT and software development for the Federal sector, Kristin has spent more than 25 years solving problems for organizations engaged in health, science, education, and applied technology. "I'm passionate about bringing people and...

School

Kristin Mead, PMP, SMC's School

Requirements

You should have completed 21st-century Employee Engagement Module 1: Triage Your Team's Performance course.

One-time Fee
$49.99
€46.53
£39.36
CA$68.87
A$75.90
S$67.66
HK$390.60
CHF 44.83
NOK kr536.76
DKK kr347.12
NZ$81.86
د.إ183.61
৳5,945.05
₹4,174.83
RM236
₦74,205.15
₨14,076.61
฿1,840.78
₺1,623.32
B$267.64
R936.67
Лв90.88
₩68,808.45
₪187.42
₱2,935.61
¥7,843.39
MX$922.18
QR184.63
P695.75
KSh6,473.70
E£2,381.65
ብር2,910.85
Kz42,716.18
CLP$45,957.80
CN¥355.31
RD$3,005.29
DA6,746.25
FJ$112.11
Q393.31
GY$10,589.90
ISK kr6,966.10
DH499.58
L884.78
ден2,865.64
MOP$407.14
N$957.31
C$1,863.14
रु6,756.73
S/190.26
K194.35
SAR187.46
ZK1,335.02
L231.55
Kč1,146.40
Ft18,328.62
SEK kr528.52
ARS$44,953.51
Bs349.75
COP$199,727.47
₡26,752.51
L1,250.60
₲381,231.22
$U1,942.43
zł201.15

What's Included

Language: English
Level: All levels
Skills: Employee Engagement, Emotional Intelligence, Performance Management, Retention Strategies, HR Fundamentals, People Management, Evaluation, Assessment
Age groups: All ages
Duration: 37 minutes
3 Videos
4 Documents
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