So now let's talk about how you can reduce discomfort and negative emotions when you're talking to people, when you have confrontation when you're dealing with conflict. So the first advice I would like to give you here is that conflicts are part of life. It means that there are some people that you will get along with, there are some people that you will like that you won't like. There are some people who won't share the same point of view, this is the same values as you as you. And it's important to understand that you will have conflicts in life. And by knowing that, you understand that it's part of life.

Now, I'm not saying that you should seek conflict and confrontation. And let's say that you live your life according to your values to who you are to what is important to you to what you want to watch. You do what you need. And you see what happens. There are some people that will have a confrontation with you. There are some people who won't share the same opinions and they say, Okay, I understand that you don't have the same opinions as mine.

I'm With that, as long as you understand who you are, you understand your values, you understand what you want out of life. You will you you will stop trying to win conflicts to win arguments with just understand that this is who you are. And people have to like you for who you are or not. But you will have conflicts with people in spite of life. For example, in my case, I have people who think that it's amazing to be a coach and an entrepreneur, and I have people who say, Alan, why don't you have a secure job? I'm just saying, This is who I am.

So I'm trying to avoid conflict with people just by saying, This is who I am, this is what I want. This is my passion. This is my interest is what I want in my life. This is what I need. And this is who I am. Now it's up to you to like it or not.

By having this attitude here. You will be able to avoid a lot of conflict and be proud of yourself. Because you cannot please everyone. The only thing that the only person that you can really please is yourself because You don't really know with the actions that you're taking if people will like you or not. But you can know if the actions that you are taking are true to you. So it's really important here.

When you're talking to people and you have this confrontation, these negative feelings, you can decide at any moment how you feel. And I encourage you to feel confident and positive emotions. So whatever you focus on is what you feel. So for example, you are having a conflict with someone and you are feeling bad right now. You could just change your focus and feel better. And how do you do that?

It takes a little bit of practice but if you do that home often you will be able to change your feelings instantly. So I would do like to do just to close your eyes for a few seconds. And to remember a happy a positive memory. And you mentioned that you are the actor. What is around you, you try to relieve the scene, you try to relieve memory, and then you will start experiencing positive emotions. And they will ask you to amplify them.

And if you do that, often, you will be able to switch your emotions really quickly. In my case, I can go now from someone who is really happy to someone who is depressed in a few seconds, because I've trained my body to do that. And what I encourage you to do is to be happy, a positive and a confident person all the time. How do you do that? You just always remember times when you did something happy, something great, something that made you confidence, and you reinforce it over and over again. And as you as you get used to experiencing these emotions, you will be able to trigger them when you need them.

So let's see the driving your confrontation with someone and instead of being angry, you could be grateful. Instead of being angry, you could be more positive and say, Okay, listen, I understand your point of view. But let's let's do something. Let's try this. Solution instead. And let's see what happened.

You will be able to find better solutions to conflict if you are feeling confident and positive rather than angry and negative. So taking control of your emotions is something that is really difficult and takes time. That's why I encourage you to practice at home. And to go from one emotion to another. Try to go from a positive emotion to a negative emotion, positive, negative, positive, negative. And you do that often.

And how you do that is with the focus, whatever you focus on is what you feel. So right now in your life is you're feeling negative. It's because you are focusing on events that are negative, you are focusing on negative things, you are focusing in problems instead of opportunities. You are focusing on the glass half empty, instead of half full. So in any conflict, there is an opportunity in any conflict there is a gift and this is why it's important to be confident and positive. When you are talking to people so that you can really find this gift in conflict.

The more you practice, the better you will get at it and the more comfortable you will be. The more you practice with giving helpful feedback, the more you practice getting feedback, the more you practice dealing with conflict, the more you practice saying no, the more comfortable you will become. And you will develop your own communication style. Because all the techniques that I've given you here are based on my communication style, and they work for everyone. But what I would like you to do is to take these techniques that you have seen here in this course, and to adapt them to your personality to your communication style, and that's how it will become really powerful. So go out and test the tools and techniques and you will become more comfortable and at first it can be a little bit awkward, but it's the same thing with everything if when we try something for the first time It's always a little bit awkward.

And my last advice here would be to be aware of the other person's emotion, but don't see them. So the mistake that most people do is that they will feel what the person is feeling, because they say, in order to understand the conflict, must feel what the person is feeling. But if you feel that the person is feeling and if it's a negative emotion, you don't have an empowering state to deal with the conflict. So what you should do is just understand the emotions that the person have, but you don't need to feel them. You just understand what the person is feeling. And you come from a confident and positive state and you can help them solve the conflict and you can communicate with them.

So again, instead of feeling what the other person is feeling and feeling bad with them, you just understand what they are feeling but you don't think theater, you use empathy to communicate their point of view. And you come from a confident and positive state so that you can help them. And this is my for advice on how you can reduce negative emotions. But it all comes down to being a happy human being more positive, to take more actions towards what you really like what you really enjoy. What makes you happy to find out who you are, express who you are, your boundaries, express what you like, what you don't like, and just have fun with your life. Just Just enjoy it.

So it was an honor to be here with you to give you this online training. So I'm here in Switzerland, and you can see it's, it's getting dark out there. I really enjoyed doing that. And there is something that I would really ask you to do is to think about how you can apply all these communication techniques, because the communication techniques that you have here as the are the best communication techniques that you can find on the market. So if you have just watched the videos, and you haven't taken any notes, and you haven't asked yourself this question, how can I apply the communication techniques to my life? I encourage you maybe to watch the videos again and really do this exercise and ask yourself this question how can I apply this communication techniques to my life, so it was an honor to serve you.

And as always, enjoy, I wish you the best and I wish you a lot of success in your life.