Step 07 - Tool Tip

7 Easy Steps for Kano Analysis The 7 Easy Steps to Construct a Kano Analysis
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Transcript

Tooltips the canno survey reserves will be only one of the several factors that will dictate what should be included in a product. A general guideline is to seek to fulfill all must be requirements, be competitive with the market leaders on the one dimensional requirements and include some differentiating attractive elements. In general, the return you can expect from fulfilling a requirement in terms of customer satisfaction should guide the effort you invest to fulfill it. As stated earlier, improving performance on a must be customer requirement that is already at a satisfactory level is not as productive as improving performance on a one dimensional or attractive requirement. classifying customer requirements into cantos dimensions will allow you to focus you Our efforts where your customer will notice their effect. The most

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